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Credit CardCREDIT CARD REFUNDS

As soon as our team receives your returned products and confirms that all of the requirements have been met, you will receive a confirmation e-mail. Receiving this e-mail means that your return has been accepted.
The refund will be requested on the day your return is accepted, on the same Credit Card or Debit Card used to place your order.
Refund times will depend on the Credit/Debit Card company’s policies.


PAYPAL REFUNDS

As soon as our team receives your returned products and confirms that all of the requirements have been met, you will receive a confirmation e-mail. Receiving this e-mail means that your return has been accepted.
When your return has been accepted we will issue the corresponding refund on your PayPal account. The refunded amount will be visible within 24 hours.
The actual reimbursement to the Card associated with your PayPal account depends on the Company that issued the card.

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.

 

We will respont to every message within 1 working day. Monday to Saturday, excluding national holidays.

CLIENT SERVICE

EmailE-mail

 

 

From 9am to 8pm CET, from Monday
to Saturday, excluding holidays